Privacy Policy

Scope of this policy

This policy applies to this website and calls placed through the phone number displayed on it. Pest Shield helps connect consumers with independent pest-control providers. It does not cover those providers’ separate privacy practices.

Information we collect

We may collect details you provide during a call or other interaction, including your name, telephone number, service address, ZIP code, pest concern, preferred timing, and information needed to understand your request.

We may also receive limited technical information such as IP address, browser and device type, referring page, approximate location, pages viewed, and interaction data. Calls may be recorded or monitored where permitted by law.

How information is used

We may use collected information to:

• Respond to your inquiry and connect you with an available independent provider.
• Operate, secure, maintain, and improve the website and referral experience.
• Measure marketing performance and understand site use.
• Detect fraud, misuse, or security incidents.
• Comply with legal obligations and enforce applicable terms.

How information may be shared

Information may be shared with independent pest-control providers, call-routing and communications vendors, analytics and advertising partners, hosting and security providers, professional advisers, and vendors supporting our operations.

We may also disclose information when required by law, to protect rights or safety, during a business transfer, or with your consent. A provider may contact you by phone or text about your request. Message and data rates may apply.

Cookies and analytics

The website may use cookies, pixels, and similar technologies to remember preferences, evaluate traffic, prevent abuse, and understand advertising effectiveness. You may limit cookies in your browser, though some features may not work as intended.

Data choices and retention

You may decline to provide information, but we may be unable to process a referral without essential details. Depending on your state, you may have rights to request access, correction, deletion, or information about certain disclosures. We retain information only as long as reasonably necessary for the purposes described here.

Security and children

We use reasonable administrative, technical, and physical safeguards, but no transmission or storage method is completely secure. This service is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Updates and contact

We may update this policy periodically. The effective date above identifies the latest revision. Questions or privacy requests may be directed to (866) 226-9248.